At Dot by Saadqain, we are committed to protecting the privacy of our students and users. This policy outlines how we collect, use, and safeguard your personal information.
Information We Collect
We only collect the minimum information necessary to provide you with our educational services:
- Account Information: Name, Mobile Number (for JazzCash payments and login), and Grade (9th or 10th).
- Usage Data: Which videos you have watched and your progress within the course to help you pick up where you left off.
- Payment Data: Transactions are processed via the secure Bank Alfalah (Alfa) gateway. Dot by Saadqain does not see or store your JazzCash MPIN or sensitive banking credentials.
How We Use Your Information
Your data is used specifically to:
- Grant you access to the portal.
- Process your monthly subscription through JazzCash.
- Send important updates regarding syllabus changes or new video uploads.
- Provide technical support if you encounter login issues.
Data Protection and Security
- No Third-Party Sharing: We never sell, rent, or trade your personal information to third-party marketing agencies or advertisers.
- Encryption: We use standard security protocols (SSL) to ensure that the data transferred between your device and our portal is encrypted.
Cookies
We use “session cookies” to keep you logged in while you navigate between different math exercises. These are temporary and do not track your activity on other websites.
Parental Consent
Since our portal is designed for students in the Matriculation (9th/10th) age group, we encourage parents to oversee the subscription process. By subscribing, you confirm that the student has parental permission to use the platform.
Contact Us
For any privacy-related concerns or to request data deletion, please contact us at: [admin@saadqain.com].